Hello again,
Here's the interesting part of SAP's note id 171356:
One (possible) problem has become known regarding heterogeneous R/3 systems:
The sort sequence depends on the operating system used. There are no
specific requirements defined by SAP in this regard. For this reason,
different results are possible when outputting lists on different
application servers. SUSE offers the option of modifying the sort sequence
on Linux as part of a support contract. By doing this, you can obtain
standard sorting results even if there are differences in the operating
system of the application servers.
I called the local SAP Support team and they mentioned it to be an Endianess
issue and that SuSE has a "fix" for this problem that's shared freely
provided there's a subscription. We do have paid subscriptions and original
CDs, but we don't have any support contract, as far as I can tell. I still
can't see how to open a call on Novell's, is there an email or do I have to
phone long distance?
Thanks
Pierre
On 11/24/06, peters@(protected):
> Hi,
>
> if you have a support contract for your SLES systems, you should go
> to http://www.novell.com/support/ and open a service request. Then you
> will get the fix which is mentioned in the SAP Note 171356. If you don't
> have a support contract in place you could try to get this on incident
> basis.
>
> Greetings
> Peter
>
> On Fri, Nov 24, 2006 at 12:24:49PM +0000, C'est Pierre wrote:
> > Hello all,
> >
> > We've setup 3 x86_64 and 3 x86 servers with SLES 9.3 as a part of our
> > SAP CRM environment. There are a few servers running HP-UX in this
> > environment as well. However, our SAP DBAs reported me the note 171356
> > on the SAP Knowledge Base, which basically says there are
> > discrepancies in the way the SAP on different flavors of UNIX (in this
> > case HPUX and Linux) treat the "sort sequence". I've looked for this
> > note id on Novell's Knowledge Base which points back to another set of
> > SAP NOTES. Our SAP DBA sent me the documents, and from what I could
> > read, it refers to a "ground up install" and yet it doesn't speak of
> > heterogeneous environments or the "sort sequence" problem we're
> > facing. Does anyone know a resolution for this problem? I also tried
> > to open up a call to ask Novell for this problem, but I can't seem to
> > find the "Support Key". If anyone could point me to where I can
> > retrieve that key on the Novell's Customer Center, I'd be thankful.
> >
> > Thanks
> >
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> --
> Peter Schinagl - Linux & Open Source Architect - Novell EMEA LST
> SUSE LINUX GmbH, Maxfeldstrasse 5, 90409 Nürnberg, Germany
> Email: peter.schinagl@(protected)
> -----------------------------------------------------------------
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>
