Subject: OEM Agent Alert History Graph 2007-11-01 - By Charlotte Hammond
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Hi All,
I'm using OEM 10.2.0.2 and am having a problem with a couple of agents.
If, on the Agent's main page, I click on "Alert History" I see the Metric
"Count of targets not uploading data" I can see, in bar graph format, lots of
red vertical lines indicating critical state in the last 24 hour. The pattern
is "random" but sometimes several an hour and sometimes 3 or more hours go by
without any.
However, if I click on the bar graph and get the same information in tabular
format there are much, much fewer incidents (maybe 1 or 2 per day). Given the
collection schedule is 240 minutes, I can't see how this metric is appearing in
the bar graph several times an hour. The tabular data looks much more as I'd
expect it.
Furthermore, on one agent, I think I've cured the problem with the uploads and
I see no alerts either in the bar graph (view data: last 24 hours) or tabular
form, yet when I look at the bar graph (view data: last 7 days) I do still see
red error lines which appear *within* the last 24 hours.
Therefore, my question is, where is the data coming from in the repository to
draw the bar graph? If I could see the raw data I'd have a better idea whether
I can trust the bar graph or not.
Many thanks for any hints!
Charlotte
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